Thursday, January 5, 2012

Sand Castle Cash--Excellent Customer Service

I contacted the owner of Sand Castle Cash because there was a discrepancy between what the front page said payout was, and what my account page said payout was.

I got a reply within a few hours that the front page was correct. But it was still saying a higher amount on my account page, so I wrote back. Pat asked me to email her with my Alert Pay payment address and she would pay me what was in my account (I was about 4 cents away from the erroneous amount on the account page, and almost a dollar over the 'real' payout amount)

I was paid within a few minutes of sending my Alert Pay address to Pat. Her site is a pleasure to belong to, payouts are fast, answers to support questions are also fast, and she communicates with her members on a regular basis

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